Frequently Asked Questions
How long do have to cancel a private tour or event?
Sorry but due to the events that are currently effecting all of us we are not able to offer any refunds on private events. We are able to reschedule your event/ tour for a time that works best for you. Same day changes may require a rescheduling fee.
What is your general admission cancellation policy?
We require 48 hours notice to refund tickets and 24 hours notice to transfer tickets to a different day
What is the best way to contact you?
Phone Number: 1-586-884-6941
Email Address: tours@TheReptarium.com
What days are you open to the public?
Hours: Friday & Saturday 4PM - 9PM
Sunday 3PM - 8PM
Unless otherwise closed - check the calendar.
Holiday Schedule - Closed On The Following Holidays Below: New Year's Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day
What is the price of public admission?
As of Monday, February 13th 2023, the price of tickets will increase to $14.99 per person and $11.99 for kids 11 and under. Children under the age of 2 years old are still FREE.
What is the address?
45559 Van Dyke Ave
Utica, MI 48317
Where is the best place to find parking?
Limited parking spaces available in front. Additional parking available behind the Marathon gas station. Please refrain from parking in the private lot off of Hahn street as that is not public parking.